Reputation Monitoring
Always know what's being said
You can't respond to what you can't see. We monitor mentions and sentiment across search, reviews, news, and social so issues surface early, not after they spread.
Monitoring
Issue detection
Sentiment trend
Overview
What this service does
Reputation moves in real time. Continuous monitoring is how you catch a damaging review, a critical article, or a shift in sentiment while it's still small enough to manage.
We put always-on monitoring in place across the surfaces that matter, search, reviews, news, and social, with alerting so your team hears about issues first and can act before they escalate.
Where it fits
Part of the RE² Engine
Reputation Monitoring is the RE² Pulse discipline: always-on sentiment and mention monitoring. Continuous tracking of what's said about you is the early-warning layer of Measurement & Intelligence.
Explore RE² PulseHow it works
A clear, repeatable process
Source Setup
We configure monitoring across search, reviews, news, and social for your brand and people.
Sentiment Tracking
We track volume and sentiment over time to establish a baseline and spot shifts.
Alerting
We alert your team to meaningful mentions and emerging issues in time to respond.
Inside the work
What's included
You can't respond to what you can't see. We monitor mentions and sentiment across search, reviews, news, and social so issues surface early, not after they spread.
- 01Multi-source monitoring setup
- 02Mention and sentiment tracking
- 03Baseline and trend reporting
- 04Real-time issue alerts
- 05Priority escalation guidance
Proof
First to know
“We heard about a brewing issue from our monitoring alert, not from an angry customer weeks later.”
Always-on monitoring that surfaced issues early enough to contain them.
FAQ
Common questions
- What sources do you monitor?
- Search results, review platforms, news, and social, the surfaces where reputation forms and spreads.
- How fast are alerts?
- Monitoring is continuous, with alerting configured so your team hears about meaningful mentions quickly.
- How does this fit the RE² Engine?
- It is the RE² Pulse component, always-on listening in Measurement & Intelligence.
Keep exploring
More services in RE² Pulse
Other agency services that power this RE² component.
Ready to put Reputation Monitoring to work?
Talk to our team and see how Reputation Monitoring fits into your reputation equity plan.
Talk to Our Team